GENERAL CONDITIONS - CONFIDENTIALITY AND DATA PROTECTION - GENERAL CONDITIONS OF SALE
 

TERMS AND CONDITIONS

Society
Our website www.auberge-queyras.com is administered by La P'tite Auberge
- THE LITTLE HOSTEL
- LLC
- Capital: 00000 euros
RCS 42941810600010
- Intracommunity VAT number: FR  42941810600010
- Rate: 5.6%
- Address: La lauzette
- Phone: 0492468160
- Mail address:  contact@auberge-queryas.com
- The director of publication is Joelle BONETTI as Business Creator SARL LA PTITE AUBERGE
- The data controller is Mrs. Joelle BONETTI  as reservations manager

Intellectual property
- All the constituent elements of the skeleton of the site (photos, images, logos, flash® animations, modeled elements, etc.), as well as the technological elements (software creations, administration back-office, services offered, etc.) are protected by the Copyright and are the exclusive property of their respective authors, except in the limiting cases of complete or partial transfer of rights in favor of the ptite auberge.
- The contents of the site (texts, articles, etc.) are the exclusive property of their authors and may not be reproduced or used without their consent. SARL la Ptite auberge only authorizes the reproduction of extracts from its articles via the RSS feeds present on its sites. In accordance with the provisions of Article L. 122-4 of the Intellectual Property Code, any reproduction of partial or total content of the site is prohibited, regardless of its form (reproduction, nesting, distribution, techniques of "inline linking " and "framing"...). Direct links to downloadable files (regardless of their format) present on our site are also prohibited.
If you wish to establish a link with our site, and before setting it up, please contact the ptite auberge before setting up the link pointing to our site or its content.
- The present texts from external sources have been reproduced with the implicit or explicit agreement of their respective authors. As such, mention is made on the site of the sources and respective authors.

Status of links and content
external links
The links present on the site (direct links, permalinks, partner links, etc.) redirect the user to sites whose content is placed under the responsibility of the publishers of said sites. Under no circumstances can la ptite auberge be held responsible for the content of these sites. As we attach particular importance to the legality of the content of the sites to which our links point, we ask that you kindly inform us of any content that may seem illegal to you on the sites to which links have been set up.
Contents
The contents of the sites published by la ptite auberge have been developed with the greatest care. As such, no illegal or defamatory content is broadcast on them. In addition, they do not present any character that could be considered as "misleading advertising" within the meaning of articles 121-1 and following of the Consumer Code.

Advertisements on sites
Advertisements may be presented on our sites. These may come from external sources (third-party affiliate management platforms, Google® ads, etc.) or be managed by our own advertising agency. La ptite auberge cannot be held responsible for the "misleading or aggressive" nature of advertisements from external sources.
Concerning advertisements governed by the ptite auberge, the latter reserves the right not to broadcast advertisements that are manifestly misleading within the meaning of articles 121-1 and following of the Consumer Code.

Computing and Freedom
In accordance with CNIL recommendation 2005-284, this website has not been declared as such. However, all present or future data processing concerning said site has been or will be declared to the CNIL.
The aforementioned processing operations comply with the NS48 of 07/06/2005 published by the Commission Nationale Informatique et Libertés (CNIL). You can find the full characteristics by consulting our “data protection” section.
In accordance with articles 38 and 40 of law 2004-801 of 06/08/2004, you have the right to access, rectify and delete data concerning you.
This right can be exercised online by sending an email to contact@auberge-queyras.com or by mail to the following address:


SARL La Ptite Auberge
the lauzette
05470 Needles, France

Procedures for exercising the right of access (right cannot be exercised on site)
Before sending you personal data, we will ask you to provide us with proof of your identity. If you are unable to prove your identity, we reserve the right to refuse to send you personal data concerning you.
In accordance with decree 2007-451 of 03/25/2007, your request will be satisfied within a maximum of 2 months, subject to the non-abusive nature of the request. A lump sum that cannot exceed that corresponding to the reproduction of the documents will be invoiced to you following your request.
Regarding the rights of rectification and deletion: the prerequisites are identical to those concerning the right of access.


Privacy and Data Protection Policy
A section specially dedicated to our data protection and privacy policy has been written for this purpose. Please consult it on our sites by clicking on the “data protection” section.

Accommodation
The site is hosted by wix.


Customer service
La ptite auberge customer service can only be reached electronically (email), at contact@auberge-queyras.com or by phone at 04 92 46 81 60  at the following times: Monday to Friday 9 a.m. to 1 p.m. and 2 p.m. to 6.30 p.m.
Given the large number of calls received, requests are classified and processed in order of priority. Thus, a non-urgent call is processed within a maximum of 48 working hours.

Contact
You can contact us at contact@auberge-queyras.com for any inquiries, and at la ptite auberge - la lauzette - 05470 Aiguilles to exercise your right of access.



Data protection of the website www.auberge-queyras.com

Preamble
This policy sets out how we treat the information we collect about you when you visit our site.
We attach the greatest importance to respecting the privacy and individual data of our users.
We also attach great importance to the protection of your privacy and your individual data in the way we create, organize and implement our online and offline activities. In order to maintain maximum protection for the personal data we process, our sites and the entities administering them will comply with the principles set out in:
• The OECD Council Recommendation on Guidelines Governing the Protection of Privacy and Transborder Flows of Personal Data (C(80)58/FINAL).
• European Directive 95/46/EC on the protection of personal data
• French Law 78-17 amended by Law 2004-801 of 06/08/2004 (known as the Data Protection Act) and its implementing decrees


Site administration
The site you are currently visiting www.auberge-queyras.com is administered from our headquarters located in France.

Link status
The specific practices described in this privacy policy statement relate only to the aforementioned website. External links of other bodies/entities linked to auberge-queryas.com may be present on our sites, for editorial, partnership, advertising, payment purposes….. We draw your attention to the fact that we are not responsible for the privacy policy and content of external sites.
As such, we recommend that you review the privacy policy statements of other bodies/entities when you visit their website(s). Despite everything, we try to do our best to study the content of the sites of our partners and advertisers before any collaboration.

Specifications on the use and collection of data (information logged automatically)
You can visit our website without disclosing any personal information. However, some services you use require the collection and retention of a number of automatically recognized items. The collection of this data is done by means of cookies, intended to improve our services, and which can also be used for the establishment of statistics. A cookie is a piece of data sent to your browser from a website and stored on your hard drive.
Cookies are present in the private areas of our sites (if the user registers there); they are used to save the visitor's password so that he does not have to re-enter it on each new visit. These cookies may include the following information:
- IP adress
- Certain categories requested when registering: Nickname, Surname, First name, Email address, Date of birth...............
- If the user has checked the box “remember the username and password”, these two elements are coded and added to the “cookie”.
- If a user registered in one of our private spaces returns to the site without identifying himself, the elements registered in the "cookie" allow him to be recognized (unless he has manually deleted the cookies, in which case the server will automatically generate a new cookie).
We inform you that you can oppose the registration of "cookies" by configuring your browser. To know the procedure to follow depending on the browser you are using, please consult the help section of the latter.

Collection and use of data provided voluntarily
It is not essential to register on our site. You can view this even if you do not wish to register or provide personal information, but in this case you will not be able to purchase online, receive newsletters by e-mail, or contact us electronically. . We respect your wishes, and will never collect personal data about you without your explicit consent.
If we collect data that you communicate to us when creating your private spaces, in the context of orders, surveys, contests or other forms, as well as in the e-mails that you send to us, we can extract anonymous pieces of information and combine them with others.
This information, which can only be used and analyzed in aggregate form, helps us better understand certain trends and usage patterns. They are never processed individually. If you do not wish your transaction information to be used in this manner, you can either disable your cookies or discontinue registration at the request level.
All data processing relating to our customers and prospects using our website complies with the Simplified Standard No. 48 of 06/07/2005 published by the CNIL. To find out the details of this processing (recipients, purposes, retention period, data processed), please click here.
This data processing has been implemented by our processing manager, whose contact details you will find in the “legal notices” section.

Data protection of minors
The use of our site is reserved for adults. Any collection of data that may be carried out with minors must be the subject of parental authority information, which has the capacity to oppose any processing concerning said data.
However, any adult holder of parental authority may, under his responsibility, offer the use of our site and associated services to his minor child.

Free choice of the visitor
We collect personal data if it is provided voluntarily when you use our services. You can choose to create a private space on our sites, to receive promotional mail or marketing information from us or our partners by choosing the desired options when registering.
All our registrations respect the principle of active Opt-In or Double Opt-In and always require voluntary action on your part. If you choose to register, to order, the information you provide will be accessible to the staff of our entities, as well as to authorized third parties who will use it in the context of event management.
If you no longer wish to receive promotional information or marketing information from us or our partners, simply let us know by email as mentioned in the "legal notices" section or by using the unsubscribe link. provided at the bottom of each newsletter.
We also provide you with several means of contacting us in order to exercise your rights or express your wish to transmit personal data to us (for example, non-exhaustive list):
- By checking a box at the place of your site where the data is collected (opt-in active)
- By confirming a voluntary action by email (double Opt-In)
- By placing an order in accordance with the provisions of the LCEN
- By sending an electronic message
- By sending a letter
- By dialing a phone number

Privacy and Security
Our concern is to preserve the quality and integrity of your personal information. The technologies as well as the security policies applied by ourselves and our technical service providers make it possible to protect the personal data of our users against any unauthorized access, any improper use, any alteration, any malicious or accidental destruction and any involuntary loss of data. .
We are constantly improving our security procedures as technologies evolve in order to maintain a maximum level of protection. On our site, the transmission of your following personal data is secured according to different protocols guaranteeing the highest degree of protection in line with the existing technology and the category of personal data transmitted:
Category 1: primary personal data (name, email, contact details, etc.)
Category 2: other personal profile data (description, hobbies, tastes, etc.)
Category 3: identifiers (credit card number, private space identifiers, etc.)
All our employees, contractors and authorized third parties who have access to the data or are associated with its processing are required to respect the confidentiality of the personal data of our visitors, customers and prospects.
We guarantee that your personal data will not be communicated to government institutions or authorities, except in the cases provided for by law or regulation.

Self evaluation
In order to maintain the highest degree of protection with regard to the personal data that we have on our visitors, customers and prospects, we regularly undergo a self-assessment. This self-assessment is carried out by the data controller and covers both technical and organizational measures.
It also covers the regular relations that we maintain with our subcontractors, partners and authorized third parties with regard to their data protection policy.

Right of access, rectification, deletion
In accordance with articles 38 and following of the amended Law 78-17, you have the right to access, rectify, delete data concerning you.
Regarding the right of access:
Before sending you personal data, we will ask you to provide us with proof of your identity.
If you are unable to prove your identity, we reserve the right to refuse to send you personal data concerning you.
We strive to respond to these requests within a reasonable time.
Regarding the rights of rectification and deletion:
the prerequisites are identical to those concerning the right of access.

Notification of changes
The creation of new services on our sites may require changes to this data protection policy statement. In this case, we will notify these changes in this section. We will also declare these changes to the CNIL if they require it.

Contact
For any questions regarding our data protection policy, please contact us by one of the means made available to you in our “legal notices” section.